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OEM contact
Share payload, speed profile, protocol, and safety targets. We respond through [email protected].
| Input item | Why it matters |
|---|---|
| Payload and duty profile | Defines torque-speed and thermal feasibility early. |
| Wheel and mounting envelope | Prevents mechanical package mismatch during prototype. |
| Protocol and controller context | Clarifies mapping ownership and commissioning workload. |
| Safety/compliance boundary | Aligns STO/SLS and conformity evidence expectations. |
| Stage | Buyer action | Factory-side output |
|---|---|---|
| Initial email | Share scope, constraints, and rough timeline. | Acknowledge inquiry and flag missing technical inputs. |
| Technical alignment | Confirm architecture and interface assumptions. | Clarify feasibility boundaries and pilot validation checkpoints. |
| Pilot planning | Lock test priorities and acceptance criteria. | Propose pilot scope and change-control path. |
| Supply handover | Confirm recurring demand scenario. | Define communication rhythm for production-phase support. |
Include payload range, target speed profile, wheel envelope, control protocol, and any STO/SLS or compliance constraints.
Send high-level requirements first. NDA and detailed file exchange can be arranged during technical alignment.
Yes. We support pilot validation and then transition to recurring supply once interfaces and acceptance gates are confirmed.