OEM contact

Contact

Share payload, speed profile, protocol, and safety targets. We respond through [email protected].

Drive controller and motor assembly for inquiry discussions

Send a quick RFQ

Use the form when you want to leave the first technical scope without opening an email client.

Email directly

If the form is unavailable, contact [email protected] or WhatsApp +8618857971991.

Information that speeds up technical feedback

Input itemWhy it matters
Payload and duty profileDefines torque-speed and thermal feasibility early.
Wheel and mounting envelopePrevents mechanical package mismatch during prototype.
Protocol and controller contextClarifies mapping ownership and commissioning workload.
Safety/compliance boundaryAligns STO/SLS and conformity evidence expectations.

Typical inquiry-to-feedback timeline

StageBuyer actionFactory-side output
Initial emailShare scope, constraints, and rough timeline.Acknowledge inquiry and flag missing technical inputs.
Technical alignmentConfirm architecture and interface assumptions.Clarify feasibility boundaries and pilot validation checkpoints.
Pilot planningLock test priorities and acceptance criteria.Propose pilot scope and change-control path.
Supply handoverConfirm recurring demand scenario.Define communication rhythm for production-phase support.

Recommended first email structure

Project type and intended application environment.
Payload, wheel size, target speed, and duty profile.
Controller/protocol assumptions (CANopen, EtherCAT, PROFINET, others).
Safety boundary (for example STO/SLS expectations).
Pilot timing and key decision milestones.

Recommended pre-inquiry reading

Frequently asked questions

What should we include in the first inquiry email?

Include payload range, target speed profile, wheel envelope, control protocol, and any STO/SLS or compliance constraints.

Can we share NDA-sensitive drawings in the first message?

Send high-level requirements first. NDA and detailed file exchange can be arranged during technical alignment.

Do you support pilot builds before recurring orders?

Yes. We support pilot validation and then transition to recurring supply once interfaces and acceptance gates are confirmed.

Company information

Operated by Magatom Dynamics Co., Ltd.

深圳磁原动力科技有限公司

This company signs contracts, issues commercial invoices and receives payments for new orders. Please use the payment details provided on your invoice.